I have also made sure my windows firewall is off. They are security updates & would like to get them updated. What can I do ?
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Well if your getting error code 646….try this below…
When you try to install updates for Microsoft Office applications through Windows Update or through Microsoft Update, you may receive one of the following error codes.
Error 1 0×80070646 ….. Error 2 646 ….Error 3 “Error 1606
These generic errors indicate that Windows Installer encountered a problem. When you encounter the errors that are described in the “Symptoms” section, the problem may be caused by an incorrect value in the registry.
Click on Fix this problem under resolution
This is a problem that has long been associated with Norton. Especially 360.
You most likely have a corrupted file in Norton.
Uninstall Norton
Run a good registry cleaner (like Advance System Care (free from CNet.com)
Then reinstall Norton.
You may also want to run Windows updater before reinstalling Norton .
For IE 8
Tools ==> Windows Update
Limit internet surfing until your Norton is reinstalled.
OC
Never, never turn off your firewall, turn your firewall back on, go to the control panel , double click left hand Windows Security, then click windows update